FAQ 2018-06-08T15:45:15+00:00

FAQs for Company

Q:How is HOME-E Technology?
Home-E is a reliable factory whom produce wireless products for over 6 years
-2000 square meters factory
-1 years warranty

Q:What Certifications do you have?
ISO9001,CE,ROHS,FCC,QI certifications etc.100% quality check and durable testing before each of shipment.

Q:How to Order?
A:Step1,Please tell us what model and quantity you need;
Step2,Then we will make a pi for you to confirm the order details;
Step3,When we confirmed everything,can arange the payment;
Step4,finally we deliver the goods within the stipulated time.

Q:When will make delivery?
A: Delivery time
-Sample order:1-3 days after receipt of the full payment.
-Stock order:3-7days after receipt of the full payment.
-OEM Order:25-30days after receipt of the deposit.

Q:After-sales Service
-1 year wanrranty for all kinds of products;
-If you find any defective accessories first time,we will give you the new parts for free to replace in the next order,as an experienced manufacturer,you can rest assured of the quality and after-sales service.

Q:Payment
-T/T,Western Union,Paypal

Q:Transportation
-Transported by DHL,UPS,EMS,Fedex,Air freight,sea freight.

Q:Shipping term
-EXW,FOB